Ministry Of Railway - Websites Name And Its Hits Average Per Day And Portals Of Indian Railway

Ministry Of Railway - Websites And Portals Of Indian Railway

At present, 42 websites are being hosted in Indian Railway Web Portal which is hosted and maintained by Ministry of Railways.

There is a separate website namely www.coms.indianrailways.gov.in which handles the passenger complaint feedback, which provide the facilities to passengers to lodge complaint. The total number of complaints received since its inception are 3,70,974 .

Details of website name, website hits (average per day) along with URL are given below:-

S.No	Website Name	Website URL	Website Hits (Average per day)
1	Ministry of Railways Website	www.indianrailways.gov.in	1431472
2	Central Railway	www.cr.indianrailways.gov.in	35374
3	East Central Railway	www.ecr.indianrailways.gov.in	23295
4	East Cost Railway	www.eastcoasrailways.gov.in	17556
5	Eastern Railway	www.er.indianrailways.gov.in	37967
6	North Central Railway	www.ncr.indianrailways.gov.in	32097
7	North Eastern Railway	www.ner.indianrailways.gov.in	31350
8	North Frontier Railway	www.nfr.indianrailways.gov.in	15035
9	North Western Railway	www.nwr.indianrailways.gov.in	52059
10	Northern Railway	www.nr.indianrailways.gov.in	37730
11	South Central Railway	www.scr.indianrailways.gov.in	61540
12	South East Central Railway	www.secr.indianrailways.gov.in	13198
13	South Eastern Railway	www.ser.indianrailways.gov.in	26351
14	South Western Railway	www.swr.indianrailways.gov.in	22157
15	West Central Railway	www.wcr.indianrailways.gov.in	18093
16	Southern Railway	www.sr.indianrailways.gov.in	58747
17	Western Railway	www.wr.indianrailways.gov.in	40818
18	Kolkata Metro	www.mtp.indianrailways.gov.in	7883
19	Chittaranjan Loco Works	www.clw.indianrailways.gov.in	10369
20	Diesel Locomotive Works	www.dlw.indianrailways.gov.in	11569
21	Diesel Loco Modernistaion Works	www.dmw.indianrailways.gov.in	5366
22	Integral Coach Factory	www.icf.indianrailways.gov.in	16717
23	Rail Coach Factory	www.rcf.indianrailways.gov.in	28667
24	Rail Wheel Factory	www.rwf.indianrailways.gov.in	10974
25	Central Organization for Railway Electrification	www.core.indianrailways.gov.in	6326
26	Modern Coach Factory Raebareli	www.mcf.indianrailways.gov.in	4571
27	Rail Wheel Plant Bela	www.rwp.indianrailways.gov.in	3167
28	Mumbai vikas corportaion	www.mrvc.indianrailways.gov.in	3985
29	Rail Land Development Authority	www.rlda.indianrailways.gov.in	3211
30	Indian Railway Organization For Alternate Fuels	www.iroaf.indianrailways.gov.in	1521
31	Research Design & Standards Organization	www.rdso.indianrailways.gov.in	45614
32	Railway Rates Tribunal of India	www.rrt.indianrailways.gov.in	1206
33	Indian Railways Institute of Electrical Engineering	www.irieen.indianrailways.gov.in	3430
34	Indian Railways Institute of Mechanical and Electrical Engineering	www.irimee.indianrailways.gov.in	5288
35	Indian Railway Institute of Civil Engineering	www.iricen.indianrailways.gov.in	1519
36	Indian Railway Institute of Transport Management	www.iritm.indianrailways.gov.in	3536
37	Indian Railway Institute of Signal Engineering and Telecommunication	www.iriset.indianrailways.gov.in	3889
38	National Academy of Indian Railways	www.nair.indianrailways.gov.in	5461
39	Institute of Rail Transport	www.irt.indianrailways.gov.in	1561
40	National Rail Museum	www.nrm.indianrailways.gov.in	1345
41	Darejeeling Himalyan Railway	www.dhr.indianrailways.gov.in	1205
42	Workshop Projects Organisation Patna	http://www.wpo.indianrailways.gov.in/	3379

For cleaning, linen and other related requests of passengers in train a site “cleanmycoach.com” is managed by respective Zonal Railways. On receipt of request through website or Short Messaging Service (SMS), a message is sent by the server to the mobile number. The On Board Housing Service (OBHS) assistance is also available to passengers through SMS. OBHS staff contacts the passenger and carries out the work as per demand. Till date nearly 1,49,000 service request has been received through this website as well as SMS.

A Customer Complaint Management Cell has been set up in Railway Board to receive complaints/assistance from passengers/rail users and public at large on Twitter handle of the Ministry, namely, @RailMinIndia, @PiyushGoyal, @PiyushGoyalOffc and Facebook page “Ministry of Railways, Government of India @RailMinIndia”. After analysing such tweets, the actionable once are sent to Zones/Divisions through their respective twitter handles for speedy resolution. 

This Press Release is based on the information given by the Minister of State for Railways Shri Rajen Gohain in a written reply to a question in Rajya Sabha on 29.12.2017 (Friday)

GDS Kamlesh Chandra Committee Recommendations will be implemented soon

GDS Kamlesh Chandra Committee Recommendations will be implemented soon – Minister replied in Parliament on 27th December, 2017

Minister of State (IC) for Communications & Railways, Shri Manoj Sinha, in a written reply to a question on GDS Kamlesh Chandra Committee Report, in Lok Sabha on 27.12.2017 informed that a One Man Committee has been constituted to look into the salary structure, other service matters and problems of Gramin Dak Sevaks under the Chairmanship of Shri Kamlesh Chandra.

The Committee has submitted its report to the Government. The salient features are given in the Annexure.

The recommendations of the Committee have been considered by the Department. After getting the necessary approvals from all concerned, the recommendation of the Committee will be implemented.

Annexure : Salient features  of the One Man Committee Report headed by Shri Kamlesh Chandra

• The old system of payment of Time Related Continuity Allowance (TRCA) is dispensed with and replaced with a new wage payment system. Under the new wage payment system, 11 TRCA slabs are subsumed into 3 Wage Scales with two Levels each for BPMs and for other than BPMs. One wage scale would be common for both the categories of GDSs.
• The minimum working hours of GDS Post Offices and GDSs are increased to 4 hours from 3 hours.
• The new working hours for GDS Post Offices will be 4 hours and 5 hours only.
• The Level 1 GDS Post Offices / GDSs will have 4 hours as working hours and Level – 2 will have 5 hours as working hours.
• The Point System for assessment of workload of BPMs has been abolished.
• The new wage payment system is linked to revenue generation of GDS Post Offices. Under the new system, there will be no increase in wages of BPMs from Level -1 to Level -2 on the basis of workload but the same will be increased based on achievement of prescribed revenue norms which is fixed at 100% for normal areas and 50% for special areas.
• The GDS Post Offices not achieving the prescribed revenue norm within the given working hours will have to open GDS Post Offices for minimum of additional 30 minutes beyond the prescribed working hours.
• The GDS BPMs will be paid Revenue Linked Allowance @10% beyond level-2 wage scale if they will be successful in achieving revenue beyond prescribed norms
• The GDS Post Offices has been categorized into A, B; C and D categories based on the revenue generation norms. The GDS Post Office in A category will achieve 100% revenue norm. The Committee has recommended a set of actions for each category of GDS Post Offices.
• The six approved categories of GDSs are subsumed into two categories only. One category will be Branch Post Master and all other 5 categories of GDSs are subsumed into one Multi Tasking Category.
• The GDSs working in the GDS Post Offices will be known as Assistant Branch Post Master (ABPMs) and those working in the Departmental Post Offices will be known as Dak Sevak (DS).
• The minimum wage has been increased to Rs. 10000/- per month and maximum pay to Rs. 35480/- per month.
• The rate of annual increase is recommended as 3%.
• A Composite Allowance comprising of support for hiring accommodation for GDS Post Offices as well as mandatory residence, office maintenance, mobile and electricity usage charges etc. has been introduced for the first time.
• Children Education Allowance @Rs. 6000/- per child per annum has been introduced for GDSs.
• Risk & Hardship Allowance @Rs. 500/- per month for GDS working in the special areas has also been introduced.
• A Financial up-gradation has been introduced at 12 years, 24 years and 36 years of services in form of two advance additional annual increases.
• The Ceiling of ex-gratia gratuity has been increased from Rs. 60,000 to Rs. 5,00,000
• The GDS Contribution for Service Discharge Benefit Scheme (SDBS) should be enhanced maximum up to 10% and minimum up to 3% of the basic wage per month, whereas the Department should contribute a fixed contribution of 3% of the basic wage of the GDSs.
• The coverage of GDS Group Insurance Scheme has been enhanced from Rs. 50000/- to Rs. 5,00,000/
• The contribution of Department in Circle Welfare Fund (CWF) has been increased from Rs. 100/ per annum to Rs. 300/ per annum.
• The scope of CWF is extended to cover immediate family members such as spouse; daughters, sons and dependent daughters in law in the scheme.
• The Committee also recommended 10% hike in the prescribed limits of financial grants and assistances in the Circle Welfare Funds.
• The Committee has recommended addition of Rs. 10,000/ for purchase of Tablet / Mobile from the Circle Welfare in the head “Financial Assistance of Fund by way of loans with lower rate of interest (5%)”.
• Provision of 26 weeks of Maternity Leave for women GDS has been recommended.
• The wages for the entire period of Maternity Leave is recommended to be paid from salary head from where wages of GDSs are paid.
• The Committee has also recommended one week of paternity leave.
• Leave accumulation and encashment facility up to 180 days has been introduced.
• Online system of engagement has been recommended.
• Alternate livelihood condition for engagement of GDSs has been relaxed.
• Voluntary Discharge scheme has been recommended.
• The Discharge age has been retained at 65 years.
• The Limited Transfer Facility has been relaxed from 1 time to 3 times for male GDSs. There will be no restriction on number of chances for transfer of women GDSs. The powers for transfer has been delegated to the concerned Divisional head.
• The ex-gratia payment during put off period should be revised to 35% from 25% of the wage and DA drawn immediately before put off.
• The Committee has recommended preferring transfer before put off duty.